Privacy Policy

Last Updated: June 1, 2025

DigitalDispatch ("we," "us," or "our") operates the website digitaldispatch.site (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or interact with our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the Site.

1. Information We Collect

1.1 Information You Provide Directly

We collect information you voluntarily provide when you:

Subscribe to our newsletter
Fill out a contact form
Register for a webinar or event
Download a resource from our Library
Submit a guest post pitch or inquiry

This information may include your name, email address, job title, company name, and any message content you provide.

1.2 Information Collected Automatically

When you visit our Site, we may automatically collect certain technical information, including:

Your IP address and approximate geographic location
Browser type and version
Operating system
Pages viewed and time spent on pages
Referring URLs
Date and time of your visit

This information is collected through cookies and similar tracking technologies, as described in Section 5 below.

2. How We Use Your Information

We use the information we collect for the following purposes:

To send our newsletter and editorial content to subscribers who have opted in
To respond to your inquiries and provide customer support
To send event confirmations, reminders, and follow-up materials
To fulfill resource download requests
To analyze site traffic and improve our content and user experience
To detect and prevent fraud or abuse of our services
To comply with applicable legal obligations

We will only use your information for the purpose for which it was collected, or for purposes compatible with the original purpose.

3. Legal Basis for Processing (for EEA Residents)

If you are located in the European Economic Area, we process your personal data on the following legal bases:

Consent — for newsletter subscriptions and marketing communications. You may withdraw consent at any time.
Legitimate interests — for analytics and improving our services, where such interests are not overridden by your data protection rights.
Contract performance — to fulfill commitments we have made to you (e.g., delivering a requested resource).
Legal obligation — where processing is required by applicable law.

4. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:

Service providers: We may share data with trusted vendors who assist us in operating our website and delivering services (e.g., email delivery platforms, analytics tools). These vendors are contractually bound to use your information only as directed by us and in accordance with applicable privacy law.
Legal requirements: We may disclose your information if required to do so by law, regulation, or valid legal process, or to protect the rights, property, or safety of DigitalDispatch, our users, or the public.
Business transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy.

5. Cookies and Tracking Technologies

Our Site uses cookies — small text files stored on your device — to enhance your browsing experience and analyze how our Site is used. We use the following types of cookies:

Essential cookies: Necessary for the Site to function properly. These cannot be disabled.
Analytics cookies: Help us understand how visitors interact with our Site so we can improve it. These are only set with your consent.
Preference cookies: Remember your settings and choices (e.g., cookie consent status).

You can control cookies through your browser settings or our cookie consent banner. Note that disabling certain cookies may affect Site functionality. For more information about cookies, visit allaboutcookies.org.

6. Email Communications

If you subscribe to our newsletter or other email communications, you will receive regular emails from us. Every email includes an unsubscribe link. You can also opt out by emailing help@digitaldispatch.site with "Unsubscribe" in the subject line. We will process your request within 10 business days.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law. Specifically:

Newsletter subscriber data is retained until you unsubscribe or request deletion.
Contact form submissions are retained for up to 24 months.
Analytics data is typically retained for 26 months.

8. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal data we hold about you.
Correction: Request that we correct inaccurate or incomplete data.
Deletion: Request that we delete your personal data, subject to certain exceptions.
Portability: Request your data in a structured, machine-readable format.
Objection: Object to certain types of processing, including direct marketing.
Restriction: Request that we restrict how we process your data in certain circumstances.
Withdrawal of consent: Withdraw consent at any time where processing is based on consent.

To exercise any of these rights, please contact us at info@digitaldispatch.site. We will respond within 30 days. We may need to verify your identity before processing certain requests.

9. California Privacy Rights (CCPA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to delete your personal information, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your CCPA rights, contact us at info@digitaldispatch.site.

10. Children's Privacy

Our Site is not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have collected personal data from a child under 16 without parental consent, we will take steps to delete that information promptly.

11. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

12. Links to Third-Party Sites

Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their privacy policies before providing any personal information.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised "Last Updated" date. Your continued use of the Site after changes are posted constitutes your acceptance of the updated policy.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us at:

DigitalDispatch
1240 N Wells St, Suite 400
Chicago, IL 60610
United States
Email: info@digitaldispatch.site